Cancellation and No-Shows

School/Board Cancellations

Community Use Outreach Coordinator reserves the right to cancel a permit or date(s) within a permit if the space is required for school/board program.  Reasonable efforts will be made to provide the permit holder with adequate notice.

Wellington Catholic DSB assumes no responsibility for expenses, distress, disappointment, frustration and/or inconvenience resulting from cancellations or alterations to permits.

Rental Group Cancellations

Rental groups are asked to do their best to only apply for the dates and times they require. If your group needs to make a change to a permit, please send a note through the 'Discussion Area' of the applicable permit.  Alterations and cancellations to permits, once approved, carry a non-refundable permit fee.

We require a minimum of three business days' notice as we require time to process cancellations, advise schools and custodial staff. Permit holders that do not provide a minimum of three business days' notice that they are not using a time slot in their permit will be charged applicable no-show fees.

Please leave a discussion message on your permit to advise us of the cancellation.  This will allow us to make the space available to other community users.

Cancellations with no notice will also be subject to a no show charge of $25 + HST plus 100% of the total permit cost.

We would like as many groups as possible to use the schools. Therefore, if you book a date and do not use the school, it may mean that another group did not have the opportunity to run their program. Accordingly, the procedure for No Shows is:

First No Show

A discussion message will be sent as a reminder that your group should advise the Community Use Outreach Coordinator when you will not be attending a school. There will be a charge of $25 + HST plus 100% of the total permit cost.

Second No Show

The group will be warned that another No Show will result in cancellation of the Permit. There will be a charge of $25 + HST plus 100% of the total permit costs.

Third No Show

The Permit will be cancelled for the remainder of the year. There will be a charge of $25 + HST plus 100% of the total permit cost. Once a permit has been cancelled, it will no longer be considered a historical permit for the new school year.

Refunds

All permit fees are non-refundable. Permit holders who wish to change or cancel a permit must do so at least three business days prior to the permit date in order to receive a full refund (less the non-refundable permit fee)  Groups who cancel permits with less than two business days’ notice will be required to pay 100% of the total permit cost. Refunds will be made via the original method of payment.

School/Board Inclement Weather Cancellations

Please note, when schools are closed, community use is automatically CANCELLED.

Refer to Magic 106.1 for announcements; Cancellations will be posted on   MAGIC 106.1, sent via the Board’sTwitter, as well as the Board’s website at www.wellingtoncdsb.ca  a cancellation banner will be shown on the topof the screen.  In addition an email message will be forwarded to all current users via the system advising of thecancellations.  Please check your permits for these cancellations.